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Re: Can't create a profile because I am not receiving the phone verification code via text.

Active Member
Gahee L Member Since: Jan 28, 2019
361 of 1,455

Hi there, I'm having the same problem. It will be great if a moderator could help me with this Smiley Happy Thank you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
362 of 1,455

Hi Gahee,

 

We'll have one of our team mebers reach out to you directly and assist you further with your phone verification process, thank you for reaching out to us. 

~ Bojan
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Active Member
Huihui C Member Since: Dec 21, 2018
363 of 1,455

I am unable to verify any phone number because Upwork does not have a voice verification option, and my Skype number does not recieve SMS. My husband is in the Military so we do not have normal phone services due to moving around often. What are my options for verifying my account? I cannot complete my profile without verification. Thank you in advance!

Community Guru
Jo-An B Member Since: Aug 2, 2016
364 of 1,455

Hi Huihui,

We followed up with the team and they will update you directly via a support ticket regarding phone verification. Thanks.

~ Jo-An

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Active Member
Erika P Member Since: Jan 28, 2019
365 of 1,455

Hi!

I am having the same issues as stated above.  I am not in the military but I am currently living in Spain for 2 months and my US phone number is not active.  Can you help me verify my account?

 

Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
366 of 1,455

Hi Erika,

 

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for reaching out to us. 

~ Bojan
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Active Member
Robert H Member Since: Jan 29, 2019
367 of 1,455

Same problem here..  US address for tax purposes, but no US phone number as I live abroad.   Cannot verify my foreign number.   Direct assistance appreciated.  Thank you!  

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
368 of 1,455

Hi Robert,

 

We'll have one of our agents reach out to you shortly and assist you further with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Merissa F Member Since: Feb 1, 2019
369 of 1,455

Hi there, 

 

I am also having this problem - it has been a few days. Can someone please contact me as well?

 

Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
370 of 1,455

Hi Merissa,

 

One of our team members will reach out to you directly via ticket and assist you further with verifying your phone number, thank you.


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