Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: I didn't receive a text message verification code

Highlighted
Active Member
Jennifer R Member Since: Feb 11, 2019
81 of 2,691

I did this and nothing changed.

Highlighted
Active Member
Donna M Member Since: Jul 11, 2019
82 of 2,691

I am having the same problem.  I've used different browsers, cleared out the cache and cookies, but I still have not received my code.  I even tried it on a different phone, but nothing.  I would like to finish off my account, but all tools lead to nowhere, and I would like to finish off my account.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
83 of 2,691

Hi Donna,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Michelle W Member Since: Mar 10, 2019
84 of 2,691

I have tried several times but still have not received a verification text for my telephone number.

Highlighted
Active Member
Lamont S Member Since: Dec 1, 2019
85 of 2,691

Hello having issue receiving code to my phone for verfication 

 

i tried clear cookies and cache already still nothing,  looking for help with this issue

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
86 of 2,691

Hi Lamont,

 

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification. Thank you!


-Joanne
Untitled
Highlighted
Active Member
Catherine P Member Since: Mar 26, 2020
87 of 2,691

I did all these things, and the phone verification code is still not working for me. 

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
88 of 2,691

Hi Catherine, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
Untitled
Highlighted
Active Member
Marissa C Member Since: May 14, 2020
89 of 2,691

Hi, I tried all of the options mentioned by Vladimir G yesterday, except using a different browser, and they all failed. 

Highlighted
Active Member
Deanna B Member Since: Jan 31, 2019
90 of 2,691
Still haven't received my code I've tried as well.. Can someone please email me and let me know how to resolve this. Thank you