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Re: I didn't receive a text message verification code

Active Member
Andi C Member Since: Apr 30, 2019
51 of 595

Could someone get in touch and help me as i cannot recieve the verification code

Active Member
David C Member Since: Mar 6, 2018
52 of 595

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

Active Member
Amanda S Member Since: Mar 20, 2018
53 of 595

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

Community Guru
Ryan C Member Since: Feb 3, 2017
54 of 595

Hello Amanda,

 

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.


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Active Member
Ashley D Member Since: Apr 16, 2018
55 of 595
This is happening to me too. Cleared everything, tried multiple times, even tried my husband’s number. I can’t set up my profile without doing this, right?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
56 of 595

Hi Ashley, 

Looks like you were able to verify your phone number already. Please let us know if there is anything else we can help you with. 


-Avery
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Active Member
Trey G Member Since: Feb 15, 2019
57 of 595

Hello,

I'm having the same issue - different browsers, cleared cache - still no text.  Any help?

Active Member
Mike S Member Since: Jan 14, 2018
58 of 595

Seems this is a common problem here at Upwork but I can't verify my account because your software does not text me my verification code and there is not link to verify via email. 

 

Please help!

 

Community Leader
Felix M Member Since: Dec 9, 2017
59 of 595

Hi Mike,

 

I apologize for the predicament you are facing at this moment.
A member of out team will reach out to you for further assistance.


Felix
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Active Member
Rodger M Member Since: Jan 24, 2018
60 of 595

hello,am also trying to register but i cant seem to get the verification code,i have been trying to do this,for the past three days and its becoming really frustrating.please help,cause am absolutely lost here

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