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Re: Verify your phone number

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
441 of 683

Hi David,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process. Thank you for reaching out to us.

~ Bojan
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Active Member
Amanda M Member Since: Mar 18, 2019
442 of 683

I also have this issue. How can I complete my profile without getting a text message with the code?

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Amanda, 


A member of the Customer Support Team will reach out to you directly to assist you with your phone verification.


-Avery
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Active Member
Rachel M Member Since: Mar 18, 2019
444 of 683
Hello,

I am having the same issue with not being able to verify a phone number. Can someone help me?

Thanks,
Rachel
Moderator
Avery O Moderator Member Since: Nov 23, 2015
445 of 683

Hi Rachel, 

 A member of the Customer Support Team will reach out to you directly to assist you. 


-Avery
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Active Member
David P Member Since: Mar 3, 2019
446 of 683

I am trying to create an account but the system does not send the verification code to my phone, I can not finish the process.

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Active Member
Danny R Member Since: Mar 3, 2019
447 of 683

I am having this issue as well. 

Active Member
Aiden E Member Since: Mar 3, 2019
448 of 683

Me too...

Community Guru
Mary H Member Since: Jul 21, 2018
449 of 683

David, Aiden and Danny,

 

I have escalated the issue to the support team and they will reach out to you directly via ticket to help you further with completing the phone verification process, thank you.

- Mary
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Active Member
Kara W Member Since: Mar 20, 2019
450 of 683

I'm also unable to verify my phone number. It looks like there's a bug because the button doesn't work after I enter my phone number. It turns green but that's it. Is there another way to receive a verification code so that I can get started?

 

Thanks,
Kara

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