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Re: I can't verify my phone number .

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
261 of 1,728

Hi Kelsy,

 

We'll have one of our team members reach out to you directly and assist you further regarding your phone verification process, thank you.

~ Bojan
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Active Member
Whitney K Member Since: Mar 11, 2019
262 of 1,728

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
263 of 1,728

Hi Whitney,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


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Active Member
Yoni W Member Since: Oct 29, 2019
264 of 1,728

Hi ,

I'm having the exact same issue, can you please help me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
265 of 1,728

Hi Kelsy, 


Please refer to this ticket that was sent to you on 1-November. You may follow up with the team on the same ticket thread so that the Customer Support Team can assist you further.


-Avery
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Active Member
Dave W Member Since: Apr 3, 2018
266 of 1,728

I have a similar problem but I am still in the application process to become a freelancer on upwork.com so I can't get past the telephone verification step. I have checked my cell phone number and had the site send me a text multiple times but nothing has come through to my phone.

Community Guru
Ryan C Member Since: Feb 3, 2017
267 of 1,728

Hello Dave,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you!


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Active Member
Samihah I Member Since: Apr 22, 2018
268 of 1,728

I'm having the same issue. I've waited a while and the verification text hasn't been sent to my phone.

Edit: the verification text finally sent!

Active Member
Jeremy M Member Since: Sep 1, 2018
269 of 1,728

 I completed the create my profile, but it won't take my phone number...it keeps saying it must be 6 digits exactly.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
270 of 1,728

Hi Jeremy,

 

Could you please make sure your phone number is in the following format - 1 (234) 5678910? If you still get an error, please, let us know.

~ Valeria
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