Showing results for 
Search instead for 
Did you mean: 

Re: I can't verify my phone number .

Active Member
Whitney K Member Since: Mar 11, 2019
271 of 1,856

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

Goran V Moderator Member Since: Mar 24, 2017
272 of 1,856

Hi Whitney,


One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.

Active Member
Yoni W Member Since: Oct 29, 2019
273 of 1,856

Hi ,

I'm having the exact same issue, can you please help me?

Avery O Moderator Member Since: Nov 23, 2015
274 of 1,856

Hi Kelsy, 

Please refer to this ticket that was sent to you on 1-November. You may follow up with the team on the same ticket thread so that the Customer Support Team can assist you further.

Active Member
Dave W Member Since: Apr 3, 2018
275 of 1,856

I have a similar problem but I am still in the application process to become a freelancer on so I can't get past the telephone verification step. I have checked my cell phone number and had the site send me a text multiple times but nothing has come through to my phone.

Community Guru
Ryan C Member Since: Feb 3, 2017
276 of 1,856

Hello Dave,


I have escalated your concern. One of our representatives will reach out to you shortly. Thank you!

Active Member
Samihah I Member Since: Apr 22, 2018
277 of 1,856

I'm having the same issue. I've waited a while and the verification text hasn't been sent to my phone.

Edit: the verification text finally sent!

Active Member
Jeremy M Member Since: Sep 1, 2018
278 of 1,856

 I completed the create my profile, but it won't take my phone keeps saying it must be 6 digits exactly.

Valeria K Moderator Member Since: Mar 6, 2014
279 of 1,856

Hi Jeremy,


Could you please make sure your phone number is in the following format - 1 (234) 5678910? If you still get an error, please, let us know.

~ Valeria
Active Member
Jawara H Member Since: Dec 8, 2018
280 of 1,856

I'm having this same issue. Both in chrome and Firfox nothing happens when I click "Verify Phone Number"