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Re: I can't verify my phone number .

Active Member
Whitney K Member Since: Mar 11, 2019
271 of 1,856

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
272 of 1,856

Hi Whitney,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


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Active Member
Yoni W Member Since: Oct 29, 2019
273 of 1,856

Hi ,

I'm having the exact same issue, can you please help me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
274 of 1,856

Hi Kelsy, 


Please refer to this ticket that was sent to you on 1-November. You may follow up with the team on the same ticket thread so that the Customer Support Team can assist you further.


-Avery
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Active Member
Dave W Member Since: Apr 3, 2018
275 of 1,856

I have a similar problem but I am still in the application process to become a freelancer on upwork.com so I can't get past the telephone verification step. I have checked my cell phone number and had the site send me a text multiple times but nothing has come through to my phone.

Community Guru
Ryan C Member Since: Feb 3, 2017
276 of 1,856

Hello Dave,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you!


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Active Member
Samihah I Member Since: Apr 22, 2018
277 of 1,856

I'm having the same issue. I've waited a while and the verification text hasn't been sent to my phone.

Edit: the verification text finally sent!

Active Member
Jeremy M Member Since: Sep 1, 2018
278 of 1,856

 I completed the create my profile, but it won't take my phone number...it keeps saying it must be 6 digits exactly.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
279 of 1,856

Hi Jeremy,

 

Could you please make sure your phone number is in the following format - 1 (234) 5678910? If you still get an error, please, let us know.

~ Valeria
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Active Member
Jawara H Member Since: Dec 8, 2018
280 of 1,856

I'm having this same issue. Both in chrome and Firfox nothing happens when I click "Verify Phone Number"

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