Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: I didn't receive a text message verification code

Active Member
Veronica M Member Since: Mar 18, 2019
451 of 798

Hello!

 

I'm having the same problem. When I try to verify my phone number to create a profile, I put my number in and click the "verify phone number" button but nothing happens. I've tried different browsers and clearning my cache and cookies, but neither seemed to help.

 

Any advice you can provide would be much appreicated! Smiley Happy Thank you.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
452 of 798

Hi Veronica,

 

One of our agents will reach out to you directly to assist you with your phone verification process.

 

Thank you.

~ Bojan
Untitled
Active Member
David C Member Since: Mar 18, 2019
453 of 798

I've followed the suggested tips to get the phone verification portion of my new account to work, but I still haven't received a verification text. I've changed browsers and deleted the history, but the problem is the same and I've been unable to proceed. Thank you for helping.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
454 of 798

Hi David,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process. Thank you for reaching out to us.

~ Bojan
Untitled
Active Member
Amanda M Member Since: Mar 18, 2019
455 of 798

I also have this issue. How can I complete my profile without getting a text message with the code?

 

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
456 of 798

Hi Amanda, 


A member of the Customer Support Team will reach out to you directly to assist you with your phone verification.


-Avery
Untitled
Active Member
Rachel M Member Since: Mar 18, 2019
457 of 798
Hello,

I am having the same issue with not being able to verify a phone number. Can someone help me?

Thanks,
Rachel
Moderator
Avery O Moderator Member Since: Nov 23, 2015
458 of 798

Hi Rachel, 

 A member of the Customer Support Team will reach out to you directly to assist you. 


-Avery
Untitled
Active Member
David P Member Since: Mar 3, 2019
459 of 798

I am trying to create an account but the system does not send the verification code to my phone, I can not finish the process.

Active Member
Danny R Member Since: Mar 3, 2019
460 of 798

I am having this issue as well. 

TOP KUDOED MEMBERS