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Not receiving verification Text Message

Active Member
Erick N Member Since: Aug 23, 2019
1341 of 1,764
My Number will not go through during the phone verification. Its fully in service and I use that number regularly but when I click enter or verify, nothing happens?
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1342 of 1,764

Hi Erick,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1343 of 1,764

I have the same problem

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1344 of 1,764

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1345 of 1,764

nobody ever contacted me Smiley Sad

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1346 of 1,764

I apologize for the delay in receiving an update, Elyes.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

 

Thank you for your patience.

~ Bojan
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Active Member
Ken B Member Since: May 16, 2019
1347 of 1,764

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1348 of 1,764

Hi Ken,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Sean J Member Since: May 20, 2019
1349 of 1,764
I’m also having this issue with my phone number, it doesn’t seem to be working.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1350 of 1,764

Hi Sean,

 

One of our team members will reach out to you via support ticket and assist you further with your text verification. Thank you!


-Joanne
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