Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Not receiving verification Text Message

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1331 of 1,709

Hi Michelle,

 

Thanks for letting us know. An agent will reach out to you directly and assist with your phone verification.

~ Valeria
Untitled
Active Member
Erick N Member Since: Aug 23, 2019
1332 of 1,709
My Number will not go through during the phone verification. Its fully in service and I use that number regularly but when I click enter or verify, nothing happens?
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1333 of 1,709

Hi Erick,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Active Member
Elyes Y Member Since: Sep 27, 2019
1334 of 1,709

I have the same problem

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1335 of 1,709

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Elyes Y Member Since: Sep 27, 2019
1336 of 1,709

nobody ever contacted me Smiley Sad

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1337 of 1,709

I apologize for the delay in receiving an update, Elyes.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

 

Thank you for your patience.

~ Bojan
Untitled
Active Member
Ken B Member Since: May 16, 2019
1338 of 1,709

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1339 of 1,709

Hi Ken,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


Untitled
Active Member
Sean J Member Since: May 20, 2019
1340 of 1,709
I’m also having this issue with my phone number, it doesn’t seem to be working.
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS