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Re: Not receiving verification Text Message

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1361 of 1,910

Hi Ken,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Sean J Member Since: May 20, 2019
1362 of 1,910
I’m also having this issue with my phone number, it doesn’t seem to be working.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1363 of 1,910

Hi Sean,

 

One of our team members will reach out to you via support ticket and assist you further with your text verification. Thank you!


-Joanne
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Simona B Member Since: May 14, 2019
1364 of 1,910

I have the same problem, can someone help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1365 of 1,910

Hi Simona, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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Active Member
Mary M Member Since: Sep 30, 2019
1366 of 1,910

Hello. I am also having the same issue. I would like to verify my phone number via text but Upwork prompts that my number is already in use by another account. I don't have another account. Can I please get assistance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1367 of 1,910

Hi Mary, 


I checked your account and can see that a member of the team is assisting you through your support ticket already. Feel free to follow up on the same ticket if you have more information you wish to share regarding your issue. 


-Avery
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Hannah S Member Since: Jul 3, 2019
1368 of 1,910

I am having the same issue? How do I open a service ticket to get this resolved? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1369 of 1,910

Hi Hannah,

 

One of our agents will reach out to you directly to assist you with your phone verification processes.

 

Thank you.

~ Bojan
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Alwyn W Member Since: Jul 10, 2019
1370 of 1,910

same here

Alwyn The Mix Engineer

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