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Re: I didn't receive a text message verification code

Active Member
Alexandra M Member Since: Feb 26, 2019
51 of 977

Hello- I am not receiving the code either. 

Bojan S Moderator Member Since: Mar 9, 2018
52 of 977

Hi Alexandra,


One of our team members will reach out to you directly to assist you with your phone verification process. 


Thank you.

~ Bojan
Active Member
Alexis A Member Since: Mar 9, 2019
53 of 977

I need help. When I push the verify button, I'm getting an error. I'm tyring to complete my profile. 

Joanne Marie P Moderator Member Since: Nov 26, 2017
54 of 977

Hi Alexis,


Just to confirm, are you trying to submit your profile for review?

Active Member
Alexis A Member Since: Mar 9, 2019
55 of 977
Yes. I’m barely signing up.
Active Member
Andi C Member Since: Apr 30, 2019
56 of 977

Could someone get in touch and help me as i cannot recieve the verification code

Active Member
Jill D Member Since: May 29, 2019
57 of 977

I can't create my profile because I never received the phone verification code.

Jill Damron

**Edited for community guidelines**

Active Member
Taber D Member Since: Jun 6, 2019
58 of 977

I am also having this same problem. I am setting up my account but am unable to proceed because I never receive a verification code to my mobile. I've tried on 2 different browsers and the mobile site.

Avery O Moderator Member Since: Nov 23, 2015
59 of 977

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.

Active Member
M U Member Since: Jun 7, 2019
60 of 977

To Whom It May Concern:


I'm also trying to set up a new account and have not received a text message despite multiple attempts.