Showing results for 
Search instead for 
Did you mean: 

Re: I didn't receive a text message verification code

Active Member
Alexis A Member Since: Mar 9, 2019
61 of 1,343

I need help. When I push the verify button, I'm getting an error. I'm tyring to complete my profile. 

Joanne Marie P Moderator Member Since: Nov 26, 2017
62 of 1,343

Hi Alexis,


Just to confirm, are you trying to submit your profile for review?

Active Member
Alexis A Member Since: Mar 9, 2019
63 of 1,343
Yes. I’m barely signing up.
Active Member
Andi C Member Since: Apr 30, 2019
64 of 1,343

Could someone get in touch and help me as i cannot recieve the verification code

Active Member
Jill D Member Since: May 29, 2019
65 of 1,343

I can't create my profile because I never received the phone verification code.

Jill Damron

**Edited for community guidelines**

Active Member
Taber D Member Since: Jun 6, 2019
66 of 1,343

I am also having this same problem. I am setting up my account but am unable to proceed because I never receive a verification code to my mobile. I've tried on 2 different browsers and the mobile site.

Avery O Moderator Member Since: Nov 23, 2015
67 of 1,343

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.

Active Member
M U Member Since: Jun 7, 2019
68 of 1,343

To Whom It May Concern:


I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

Goran V Moderator Member Since: Mar 24, 2017
69 of 1,343

Hi M U,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.

Active Member
Jennifer A Member Since: Jun 24, 2019
70 of 1,343
Is verification available as phone call? I do not receive SMS messages on my phone