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Re: I didn't receive a text message verification code

Active Member
M U Member Since: Jun 7, 2019
61 of 987

To Whom It May Concern:

 

I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
62 of 987

Hi M U,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.


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Active Member
Jennifer A Member Since: Jun 24, 2019
63 of 987
Is verification available as phone call? I do not receive SMS messages on my phone
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
64 of 987

Thank you for reaching out to us, Jennifer.

 

One of our team members will reach out to you directly via email to assist you with your verification process. 

~ Bojan
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Active Member
Jill S Member Since: Jun 28, 2019
65 of 987

Hello, I am experiencing the same issue. No verification message recieved.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
66 of 987

Hi Jill,

 

One of our team members will reach out to you via ticket and assist you further with your verification, thank you.


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Active Member
Vanessa B Member Since: Jul 5, 2019
67 of 987

I am also having this trouble.  I entered the correct number and still have not received a verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
68 of 987

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Michael M Member Since: Jul 12, 2019
69 of 987

Hi, could someone help me with this please?

Community Guru
Riri A Member Since: Jul 21, 2018
70 of 987

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
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