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Re: I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
71 of 1,376

Thank you for reaching out to us, Jennifer.

 

One of our team members will reach out to you directly via email to assist you with your verification process. 

~ Bojan
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Active Member
Jill S Member Since: Jun 28, 2019
72 of 1,376

Hello, I am experiencing the same issue. No verification message recieved.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
73 of 1,376

Hi Jill,

 

One of our team members will reach out to you via ticket and assist you further with your verification, thank you.


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Active Member
Vanessa B Member Since: Jul 5, 2019
74 of 1,376

I am also having this trouble.  I entered the correct number and still have not received a verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
75 of 1,376

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Michael M Member Since: Jul 12, 2019
76 of 1,376

Hi, could someone help me with this please?

Community Guru
Riri A Member Since: Jul 21, 2018
77 of 1,376

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
Community Guru
Riri A Member Since: Jul 21, 2018
78 of 1,376

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
Active Member
Megan Q Member Since: Jul 21, 2019
79 of 1,376

Hello, I too am having issues with the text message verification code. When I look at my phone number, it is a digit off. Can you please help with this? 

 

Thank you,

Megan Quick

Moderator
Avery O Moderator Member Since: Nov 23, 2015
80 of 1,376

Hi Megan, 


A member of the Customer Support Team will reach out to you to assist you further. 


-Avery
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