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Re: I didn't receive a text message verification code

Moderator
Goran V Moderator Member Since: Mar 24, 2017
81 of 1,579

Hi Jill,

 

One of our team members will reach out to you via ticket and assist you further with your verification, thank you.


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Active Member
Vanessa B Member Since: Jul 5, 2019
82 of 1,579

I am also having this trouble.  I entered the correct number and still have not received a verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
83 of 1,579

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Michael M Member Since: Jul 12, 2019
84 of 1,579

Hi, could someone help me with this please?

Community Guru
Riri A Member Since: Jul 21, 2018
85 of 1,579

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
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Community Guru
Riri A Member Since: Jul 21, 2018
86 of 1,579

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
Active Member
Megan Q Member Since: Jul 21, 2019
87 of 1,579

Hello, I too am having issues with the text message verification code. When I look at my phone number, it is a digit off. Can you please help with this? 

 

Thank you,

Megan Quick

Moderator
Avery O Moderator Member Since: Nov 23, 2015
88 of 1,579

Hi Megan, 


A member of the Customer Support Team will reach out to you to assist you further. 


-Avery
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Active Member
Victoria E Member Since: Aug 19, 2019
89 of 1,579

will you call the number or should I wait for an email?

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
90 of 1,579

Hi Victoria,

 

One of our team members will reach out to you directly via email to assist you with your phone verification process. 

 

Thank you for reaching out to us. 

~ Bojan
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