I didn't receive a text message verification code

[Bojan S]

Hi Vanessa,

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 

[Michael M]

Hi, could someone help me with this please?

[Riri A]

Hi Michael,

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

[Riri A]

Hi Michael,

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

[Megan Q]

Hello, I too am having issues with the text message verification code. When I look at my phone number, it is a digit off. Can you please help with this? 

Thank you,

Megan Quick

[Avery O]

Hi Megan, 

A member of the Customer Support Team will reach out to you to assist you further. 

[Victoria E]

will you call the number or should I wait for an email?

[Bojan S]

Hi Victoria,

One of our team members will reach out to you directly via email to assist you with your phone verification process. 

Thank you for reaching out to us. 

[Juliette T]

Hello,
I am having the same issue. I also need to change the email address linked to my account.

Thank you!

[Avery O]

Hi Juliette, 

I've shared your account information with the team so that they can assist you further. Once the issue is resolved, you should be able to access your Contact Info page through your Settings and update your email address.