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Re: Unable to Verify my phone number

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
321 of 2,341

Hi Kelsy, 

A member of the Customer Support Team reached out to you to assist you further.


-Avery
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Active Member
Mark G Member Since: Nov 24, 2018
322 of 2,341
Hello! I am having the same issue as many others here. I am in the application process and when I input my phone number for verification nothing happens and the button doesn't register anything. Please advise!
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David W Member Since: Sep 12, 2019
323 of 2,341

 I use my phone number to verify my account and the code is never texted to me. 

 

I've tried another phone number, resetting my browser, using another browser, and nothing works.

 

I will likely need some tech support to override this block so I can finally get my page approved.

 

Thank you!

 

David

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
324 of 2,341

Hi David,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Kristina C Member Since: Dec 15, 2019
325 of 2,341
I’m also unable to verify my account. I get to the page to verify my phone number to receive a code, but no matter how I enter in my number or which browser I use, it doesn’t go anywhere. I’ve even tried the app and still get stuck. Please help.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
326 of 2,341

Hi Kristina, 


A member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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Jawara H Member Since: Dec 8, 2018
327 of 2,341

Hello, Avery,
I think I'm having an issue with verfication I'm also using a number that has an out of state area code

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Christopher C Member Since: Nov 24, 2018
328 of 2,341

I cannot verify my phone number. When I click to verify nothing happens

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Chris D Member Since: Nov 24, 2018
329 of 2,341

I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
330 of 2,341

Hi Christopher and Mark,

 

We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!


-Joanne
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