I am having difficulty verifying my phone number. I had a duplicate account and I think my phone number may still be connected to that account which is now closed.
I apologise for the delay as I missed seeing your post. I have shared your concern with the Customer Support Team, and they will reach out to you to assist you further.
so i have provided all the information to complete my profile i even got my number verified, it even has a checkbox next to it saying verified. but when i try to complete my profile it prompts me to enter a code for my phone to verify it when i click the button it doesnt send me a new code and wont let me type. it says i need to put in a new number because i failed to verify my number that is already shown as verified. but it wont let me change the number either. i am very frustrated with this and i cannot move forward until this issue is resolved. i would deeply appreciate any support i could get with this issue
Thank you for reaching out to us, Zachery.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with this concern.
I am creating my profile. It asks me to enter my phone number to verify it before I can update my profile. It will not accept my phone number. I have tried on two laptops and my phone, all three will not allow me to click the highlighted "Verify Phone Number" button. I am unable to do anything.
**Edited for community guidelines**