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Phone number in profile

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1151 of 1,484

Hi Austin,

 

Thanks for reaching out to us. I sent you a PM with more information regarding your request.

 

Thank you.

~ Aleksandar
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Active Member
Rusty H Member Since: Sep 17, 2019
1152 of 1,484

I had an old account that was connected to my ohone number. I no longer have the old account information or the email address associated with that account. I want to verify the new account. What do I do?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1153 of 1,484

Hi Rusty,

 

Could you please send me a PM with the username and email address of the old account? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
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Active Member
Rusty H Member Since: Sep 17, 2019
1154 of 1,484

I still have not received a solution to this problem.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1155 of 1,484

Thank you for reaching out to us, Rusty.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Kathryn V Member Since: Sep 17, 2019
1156 of 1,484
 
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1157 of 1,484

Hi Kathryn,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Melonie H Member Since: Sep 17, 2019
1158 of 1,484

Hello! I am trying to complete my profile but it is stuck on the phone number. Would a member of the admin team please contact me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1159 of 1,484

Hi Melonie, 

I have shared your account information with the Customer Support Team. Someone will reach out to you to assist you with your concern. 


-Avery
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Active Member
Christopher H Member Since: Apr 30, 2019
1160 of 1,484

I am unable to change my phone number for verification purposes. 

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