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Re: How do I verify my phone if I receive the, "This number is being used by another account. P

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1161 of 1,552

Thank you for reaching out to us, Rusty.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Kathryn V Member Since: Sep 17, 2019
1162 of 1,552
 
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1163 of 1,552

Hi Kathryn,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Melonie H Member Since: Sep 17, 2019
1164 of 1,552

Hello! I am trying to complete my profile but it is stuck on the phone number. Would a member of the admin team please contact me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1165 of 1,552

Hi Melonie, 

I have shared your account information with the Customer Support Team. Someone will reach out to you to assist you with your concern. 


-Avery
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Active Member
Christopher H Member Since: Apr 30, 2019
1166 of 1,552

I am unable to change my phone number for verification purposes. 

Community Guru
Petra R Member Since: Aug 3, 2011
1167 of 1,552

Christopher H wrote:

I am unable to change my phone number for verification purposes. 


Is it possible that you are a little confused about where you are located?

Active Member
Christopher H Member Since: Apr 30, 2019
1168 of 1,552
Where I’m located?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1169 of 1,552

Hi Christopher,

 

Could you confirm if you would like to change the phone number code, or you would like to add another phone number on your profile?

Unfortunately, the phone number code can't be changed as it is automatically selected for the country that is listed on your profile. If you have any additional questions let me know, thank you.


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Active Member
Dee S Member Since: Jul 19, 2019
1170 of 1,552
The verification code won't send to my cellphone
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