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Re: How to get verified when I do not own a cell phone

kirtmarkle
Active Member
Kirt M Member Since: Sep 23, 2019
1321 of 2,973

Can you tell me what I need to do to get verification when I do not own a cell phone?

Thanks

Kirt Markle

**Edited for community guidelines**

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
1322 of 2,973

Try Google Voice, which provides a free phone number that you can use to receive and send text messages.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
1323 of 2,973

Preston H wrote:

Try Google Voice, which provides a free phone number that you can use to receive and send text messages.


Better to connect with Support than use methods which have already been flagged as being a work-around for people who say they are in places where they are not.

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1324 of 2,973

Thank you for reaching out to us, Kirt.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
Upwork
atienza_nyla
Active Member
Nyla A Member Since: Sep 20, 2019
1325 of 2,973
I got a prompt to verify my phone number but it doesn’t send a code or call. I keep on resending and trying my second number hoping to figure out how to get the precious numbers and alas I got locked out. Please help me.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1326 of 2,973

Thank you for reaching out to us, Nyla.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.

~ Bojan
Upwork
atienza_nyla
Active Member
Nyla A Member Since: Sep 20, 2019
1327 of 2,973
No one reached out yet, it’s been days. Can someone help me?
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1328 of 2,973

Hi Nyla, 


It looks like you have an open ticket already (Ticket #26603675) and the team is yet to get back to you on the same ticket thread. I will go ahead and follow up with the team handling your issue so that they can assist you further. 

As a gentle reminder, please refrain from opening new tickets of the same issue so that the team handling your case can assist you more efficiently. 


~ Avery
Upwork
gosia-rees
Active Member
Gosia R Member Since: Sep 24, 2019
1329 of 2,973

Hi,

I created an Upwork account, but when I got to phone number page and entered my phone number the message I keep getting is: "This number is being used by another account".

It's my phone number so how do I deal with that?

Thanks!

Gosia

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1330 of 2,973

Hi Gosia,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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