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Re: I didn't receive a text message verification code

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Active Member
Vanessa B Member Since: Jul 5, 2019
101 of 2,090

I am also having this trouble.  I entered the correct number and still have not received a verification code.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
102 of 2,090

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Michael M Member Since: Jul 12, 2019
103 of 2,090

Hi, could someone help me with this please?

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Community Guru
Riri A Member Since: Jul 21, 2018
104 of 2,090

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
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Community Guru
Riri A Member Since: Jul 21, 2018
105 of 2,090

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
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Active Member
Megan Q Member Since: Jul 21, 2019
106 of 2,090

Hello, I too am having issues with the text message verification code. When I look at my phone number, it is a digit off. Can you please help with this? 

 

Thank you,

Megan Quick

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
107 of 2,090

Hi Megan, 


A member of the Customer Support Team will reach out to you to assist you further. 


-Avery
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Active Member
Victoria E Member Since: Aug 19, 2019
108 of 2,090

will you call the number or should I wait for an email?

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
109 of 2,090

Hi Victoria,

 

One of our team members will reach out to you directly via email to assist you with your phone verification process. 

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Juliette T Member Since: Sep 25, 2019
110 of 2,090
Hello,
I am having the same issue. I also need to change the email address linked to my account.

Thank you!
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