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Re: Phone Verification

Active Member
Elyes Y Member Since: Sep 27, 2019
1421 of 2,860

I have the same problem

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1422 of 2,860

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1423 of 2,860

nobody ever contacted me Smiley Sad

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1424 of 2,860

I apologize for the delay in receiving an update, Elyes.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

 

Thank you for your patience.


~ Bojan
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Active Member
Randa H Member Since: Apr 18, 2020
1425 of 2,860

Hello - I'm also having issues receiving a phone verification code to complete my profile. Can you help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1426 of 2,860

Hi Randa,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Paul C Member Since: Aug 2, 2018
1427 of 2,860

can you help me to please? I have the same issue, "Not receiving verification Text Message"! thanks

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
1428 of 2,860

Hi Paul,

 

One of our team members will reach out to you directly via email to assist you further.

 

~ Nikola

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Active Member
Miker R Member Since: May 16, 2020
1429 of 2,860

I am having the same problem. Text verification is not functioning. I tried both mobile and desktop but it just doesnt send out text verification. 

 

The last successul text verification was August  7

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1430 of 2,860

Hi Miker,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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