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Re: Phone Verification

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Active Member
Erick N Member Since: Aug 23, 2019
1421 of 2,883
My Number will not go through during the phone verification. Its fully in service and I use that number regularly but when I click enter or verify, nothing happens?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1422 of 2,883

Hi Erick,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1423 of 2,883

I have the same problem

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1424 of 2,883

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1425 of 2,883

nobody ever contacted me Smiley Sad

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1426 of 2,883

I apologize for the delay in receiving an update, Elyes.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

 

Thank you for your patience.


~ Bojan
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Active Member
Randa H Member Since: Apr 18, 2020
1427 of 2,883

Hello - I'm also having issues receiving a phone verification code to complete my profile. Can you help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1428 of 2,883

Hi Randa,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Paul C Member Since: Aug 2, 2018
1429 of 2,883

can you help me to please? I have the same issue, "Not receiving verification Text Message"! thanks

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
1430 of 2,883

Hi Paul,

 

One of our team members will reach out to you directly via email to assist you further.

 

~ Nikola

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