Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Phone number

Highlighted
Active Member
Edward H Member Since: Oct 5, 2019
1341 of 2,346

I have a cell phone from outside the country and it's not receiving the verification text from Upwork. How can I get around this?

Highlighted
Community Guru
Petra R Member Since: Aug 3, 2011
1342 of 2,346

Edward H wrote:

I have a cell phone from outside the country and it's not receiving the verification text from Upwork. How can I get around this?


Set your location to your real country.

 

Highlighted
Active Member
Edward H Member Since: Oct 5, 2019
1343 of 2,346

Hi Petra,

I'm in the US and I've got myself set up in the US, but the phone # itself is from Poland. When I tried to change over to my old address Poland, it just told me that it can't find my location.

Highlighted
Community Guru
Petra R Member Since: Aug 3, 2011
1344 of 2,346

Edward H wrote:

Hi Petra,

I'm in the US and I've got myself set up in the US, but the phone # itself is from Poland. When I tried to change over to my old address Poland, it just told me that it can't find my location.


Edward, if you live in the US, would it not make sense to have a US phone number?

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1345 of 2,346

Hi Edward,

 

One of our team members reached out to you to assist directly in verifying your phone number. Thank you!


-Joanne
Untitled
Active Member
Jen L Member Since: Oct 5, 2019
1346 of 2,346

My phone number says it cannot be verified saying it is being used by another account but this can't be correct because this is my first time creating an account.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1347 of 2,346

Hi Jen,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Rita P Member Since: Oct 6, 2019
1348 of 2,346

I cannot verify my phone number. button does not seem to work. I add my phone number and nothing happens when I click on verify button

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1349 of 2,346

Hi Rita,

 

I'm sorry about the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Ashleigh D Member Since: Oct 6, 2019
1350 of 2,346

Hi! It says a different account is connected to my phone number even though I don't remember making another account? Could you unattach the number?

TOP KUDOED MEMBERS