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Re: I am stuck at profile creation, unable to verify phone number on an account

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Active Member
Nazariy T Member Since: Oct 9, 2019
1351 of 2,090

I'd like to compelte the registration just to remove my old profile draft, and free up my email to create a new profile, so if you could delete my profile right away that'd be great. Thanks 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1352 of 2,090

Hi Nazariy,

 

Please be reminded that Upwork does not allow users to have multiple accounts. The email address that is associated with one account cannot be associated with another account. We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you!

~ Bojan
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Active Member
Nazariy T Member Since: Oct 9, 2019
1353 of 2,090
I am not trying to have two accounts! I'm asking you to remove this
UNFINISHED account, so that I can create a proper one from scratch.
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Active Member
Scott J Member Since: Oct 9, 2019
1354 of 2,090

Hello, 

I'm new and when I click on the text my phone nothing happens.

 

Thanks,

Scott

 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1355 of 2,090

Hi Scott, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
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Jake P Member Since: Oct 10, 2019
1356 of 2,090

I DIDNT RECIEVE THE TEXT MESSAGE VERIFICATION CODE TO COMPLETE MY PROFILE...THE PHONE # IS CORRECT BUT NO MESSAGE.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1357 of 2,090

Hi Jake, 

I apologise for the inconvenience. Let me just check this with the team, and I'll come back here with an update about your concern. Thank you for your patience!


-Avery
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Active Member
Robert V Member Since: Oct 10, 2019
1358 of 2,090
I am also not getting the verification code
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1359 of 2,090

Hi Robert, 

I'm sorry for the inconvenience. I'll go ahead and look into this, and will update this post once I have more information. 


-Avery
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Michelle M Member Since: Apr 19, 2018
1360 of 2,090

I am trying to create my profile but I cannot get my phone number to verify and move onto the next step.  I have put it incorrectly.

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