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Re: TEXT VERIFICATION CODE

Active Member
Jake P Member Since: Oct 10, 2019
1301 of 1,504

I DIDNT RECIEVE THE TEXT MESSAGE VERIFICATION CODE TO COMPLETE MY PROFILE...THE PHONE # IS CORRECT BUT NO MESSAGE.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1302 of 1,504

Hi Jake, 

I apologise for the inconvenience. Let me just check this with the team, and I'll come back here with an update about your concern. Thank you for your patience!


-Avery
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Active Member
Robert V Member Since: Oct 10, 2019
1303 of 1,504
I am also not getting the verification code
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1304 of 1,504

Hi Robert, 

I'm sorry for the inconvenience. I'll go ahead and look into this, and will update this post once I have more information. 


-Avery
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Active Member
Michelle M Member Since: Apr 19, 2018
1305 of 1,504

I am trying to create my profile but I cannot get my phone number to verify and move onto the next step.  I have put it incorrectly.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1306 of 1,504

Hi Michelle,

 

Thanks for letting us know. An agent will reach out to you directly and assist with your phone verification.

~ Valeria
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Active Member
Erick N Member Since: Aug 23, 2019
1307 of 1,504
My Number will not go through during the phone verification. Its fully in service and I use that number regularly but when I click enter or verify, nothing happens?
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1308 of 1,504

Hi Erick,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1309 of 1,504

I have the same problem

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1310 of 1,504

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
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