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Re: Phone Verification

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1311 of 1,579

Hi Robert, 

I'm sorry for the inconvenience. I'll go ahead and look into this, and will update this post once I have more information. 


-Avery
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Active Member
Michelle M Member Since: Apr 19, 2018
1312 of 1,579

I am trying to create my profile but I cannot get my phone number to verify and move onto the next step.  I have put it incorrectly.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1313 of 1,579

Hi Michelle,

 

Thanks for letting us know. An agent will reach out to you directly and assist with your phone verification.

~ Valeria
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Active Member
Erick N Member Since: Aug 23, 2019
1314 of 1,579
My Number will not go through during the phone verification. Its fully in service and I use that number regularly but when I click enter or verify, nothing happens?
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1315 of 1,579

Hi Erick,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1316 of 1,579

I have the same problem

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1317 of 1,579

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1318 of 1,579

nobody ever contacted me Smiley Sad

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1319 of 1,579

I apologize for the delay in receiving an update, Elyes.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

 

Thank you for your patience.

~ Bojan
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Active Member
Ken B Member Since: May 16, 2019
1320 of 1,579

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

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