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Re: I can't verify my phone number .

merissafernandez
Active Member
Merissa F Member Since: Feb 1, 2019
321 of 2,971

Hi Nina!

 

I am also having that problem, can someone please contact me as well about verifying my account?  I have been trying for a few days as well and there has not been any progress.

 

Thank you!

eman-shaltout
Active Member
Eman S Member Since: Aug 30, 2016
322 of 2,971

Hello Dears, 

 

I am new freelancer .I am realy can't know when i can verify my phone number .I enterde it but there is no code send  to me to verify it . please I need to verify it because this important to clients untill i can verify my payment method .please , could you help me My profile is 100% completed but I don't know why it isn't verified . My account appear for customer without verified number  and I can't get any job as here 

https://www.upwork.com/freelancers/~016d32114a5a39b802?viewMode=1

 

Thank you in advance . 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
323 of 2,971

Hi Eman,

 

It doesn't look like phone verification is currently required for your account. You'll be notified if it's necessary but at this point you can continue working on Upwork as usual.

~ Valeria
Upwork
eman-shaltout
Active Member
Eman S Member Since: Aug 30, 2016
324 of 2,971

Thank you so much for quick replay .

603476c4
Active Member
Tracy D Member Since: Dec 20, 2017
325 of 2,971

Hi Valeria,

I just registered, it follows with "Next, you'll be asked to verify your phone number for added security."

 

When I get there, I enter my number, the field is green to click, but nothing happens, and I can't move on.

 

Any advice?

Tracy

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
326 of 2,971

Hi Tracy,

 

Could you please try using a different browser to enter your phone number and submit it? You should receive a text message with a verification code.

~ Valeria
Upwork
603476c4
Active Member
Tracy D Member Since: Dec 20, 2017
327 of 2,971

Thanks, valeria!

 

Chrome is liked better by Upwork than Firefox...

 

Best,

 

Tracy

 

jonath23
Active Member
Yoni W Member Since: Oct 29, 2019
328 of 2,971

Hi,

I tried using several web browers and app as well, but nothing seems to work for me. Can you please help?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
329 of 2,971

Hi Yoni,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us!

~ Bojan
Upwork
jonath23
Active Member
Yoni W Member Since: Oct 29, 2019
330 of 2,971
Looking forward, thank you for quick reply
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