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Re: I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
101 of 1,882

Hi Victoria,

 

One of our team members will reach out to you directly via email to assist you with your phone verification process. 

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Juliette T Member Since: Sep 25, 2019
102 of 1,882
Hello,
I am having the same issue. I also need to change the email address linked to my account.

Thank you!
Moderator
Avery O Moderator Member Since: Nov 23, 2015
103 of 1,882

Hi Juliette, 


I've shared your account information with the team so that they can assist you further. Once the issue is resolved, you should be able to access your Contact Info page through your Settings and update your email address. 


-Avery
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Active Member
Jaime S Member Since: Oct 21, 2019
104 of 1,882

I am having the same issue. I have tried to verify on different devices but nothing has worked.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
105 of 1,882

Hi Jaime, 

 

One of our agents will reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us! 

~ Bojan
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Active Member
Margaret Marie Z Member Since: Aug 31, 2019
106 of 1,882

 I am also not recieving a code to verify my number. Please help.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
107 of 1,882

Hi Margaret,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your code. Thank you.


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Active Member
Randall Q Member Since: Nov 4, 2019
108 of 1,882

I am having a simular problem. When I try to enter my phone number to verify it says another account is already using my phone number. Can someone please contact me to help solve this problem?

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
109 of 1,882

Hi Randall,

 

Please be reminded that Upwork does not allow users to have multiple accounts. Could you please click on my name and send me a PM with more information about your request. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
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Active Member
Tyler M Member Since: Nov 14, 2019
110 of 1,882
Same issue, can someone help me pls?
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