Jan 17, 2018 10:39:01 AM Edited Nov 10, 2020 01:19:43 PM by Valeria K
**Edited to Update - this thread has been closed from further replies due to its size.**
I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me.
Oct 28, 2019 06:50:02 AM by Margaret Marie Z
I am also not recieving a code to verify my number. Please help.
Oct 28, 2019 06:57:17 AM by Goran V
Hi Margaret,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your code. Thank you.
Nov 4, 2019 10:33:54 AM by Randall Q
I am having a simular problem. When I try to enter my phone number to verify it says another account is already using my phone number. Can someone please contact me to help solve this problem?
Nov 14, 2019 08:23:27 PM by Avery O
Hi Tyler,
Could you please specify the issue you are experiencing when trying to add your mobile number to your account? Let me know so that I can assist you further.
Jan 6, 2020 06:26:56 AM by Leexan H
I never received my text verification code either. Can someone assist me with this? Thank you.
Jan 6, 2020 06:38:06 AM by Goran V
Hi Xan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.
Jan 12, 2020 02:28:35 PM by Catherine Y
I'm having this issue as well. I've tried different browsers, clearing my cookies and cache, and still am not receiving a code. I've verified my number through security settings but still am not able to proceed from my profile setup page without this secondary code.
Thanks!
Jan 12, 2020 04:27:46 PM by Joanne P
Hi Catherine,
One of our agents will reach out and assist you directly via a support ticket. Thank you!
Jan 13, 2020 07:39:23 AM by Max F
Hello,
I am experiencing this issue as well. Could a member of the support team reach out to me?
Best,
Max
Jan 13, 2020 07:56:59 AM Edited Jan 13, 2020 08:32:31 AM by Bojan S
Thank you for reaching out to us, Max.
One of our team members will reach out to you directly to assist you with your phone verification process.
Jan 24, 2020 03:01:46 PM by Brianne Y
I entered a phone number to receive a verification code and have yet to receive the code. Please help.
Jan 24, 2020 05:56:08 PM by Joanne P
Hi Brianne,
One of our team members will reach out to you via a support ticket and will assist you in verifying your phone number. Thank you.
Jan 27, 2020 01:34:53 PM by Bojan S
Hi Danielle,
It looks like you were able to successfully complete your phone verification process. Feel free to reach back to us if you still need any assistance, we're here to help!
Thank you!
Jan 27, 2020 11:39:40 PM by Goran V
Hi Leah,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.
Feb 20, 2020 09:07:43 AM by Gilda M
I have been having this same issue for months. I assumed it would be resolved by now, but it is still not working.
Feb 20, 2020 09:49:38 AM by Bojan S
Hi Gilda,
One of our team members will reach out to you directly to assist you with your phone verification process.
Thank you!
Apr 6, 2020 07:26:15 AM by Bojan S
Hi Ryan,
One of our team members will reach out to you directly to assist you with your phone verification process.
Thank you!
May 19, 2020 11:59:33 PM by Fijoy K
I too have not received any verification code in my phone number given. Can someone from the Upwork team help me out.
May 20, 2020 12:44:00 AM by Goran V
Hi Fijoy,
Our team will reach out to you via ticket as well and assist you further with your verification code. Thank you.