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Phone number verification issue

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Active Member
J S Member Since: Nov 10, 2019
1581 of 2,944

I'm having the same issue as every one else, not recieving a verification message.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1582 of 2,944

Hi J S,

 

One of our team members will assist you directly via support ticket. The email will be sent out shortly. Thanks!


-Joanne
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Active Member
Payam V Member Since: Nov 10, 2019
1583 of 2,944

Hi there,

I am facing your infamous phone number verification issue too. Is there a reason you have not fixed it for the past 4 years while people have been constantly reporting the same issue to you over and over? It is actually disappointing for a technology-oriented company to let a bug reoccur for years.

Anyways, here is the 400 error I get in Chrome. I tried clearing cache, and used other browsers including mobile. No luck. Please advise so I can verify my account and start working.

 

M250:1 POST https://www.upwork.com/oca/ext/v2/pvs/status/payvar.json 400
(anonymous) @ VM250:1
(anonymous) @ angular-all.min.js:2
d @ angular-all.min.js:2
s @ angular-all.min.js:2
a @ angular-all.min.js:3
(anonymous) @ angular-all.min.js:3
$eval @ angular-all.min.js:3
$digest @ angular-all.min.js:3
$apply @ angular-all.min.js:3
(anonymous) @ angular-all.min.js:5
We @ angular-all.min.js:1
n @ angular-all.min.js:1
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1584 of 2,944

Hi Payam, 

 

 One of our team members will reach out to you directly and assist via ticket with completing your phone verification.


-Joanne
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Active Member
Kunal V Member Since: May 7, 2019
1585 of 2,944

Hi,

I am not able to enable my phone verification.

Showing to me:"You have exceeded the number of send attempts for this phone number. Please add a different number or contact Customer Support for assistance."

Kindly help me on this!

 

Thanks

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1586 of 2,944

Hi Kunal,

 

One of our team members will reach out and assist you directly in completing the phone verification step. Thank you!

 


-Joanne
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Active Member
Matthew J Member Since: Nov 12, 2019
1587 of 2,944

I can't seem to put in my phone number on my account I have tried different browsers and its just not working.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1588 of 2,944

Hi Matthew,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you! 


~ Bojan
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Active Member
Quoc Bao T Member Since: Nov 12, 2019
1589 of 2,944

I'm in the process of completing my profile. On the last step I'm asked to verify my phone number. I tried several times but never received a verification code. Please help.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1590 of 2,944

Hi Bao,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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