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Re: I didn't receive a text message verification code

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Active Member
Barbara R Member Since: Dec 2, 2019
81 of 2,464

I haven't received a code either even after trying a different number.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
82 of 2,464

Hi Barbara, 

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Trey B Member Since: Apr 28, 2020
83 of 2,464
I am not receiving my verification code either
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
84 of 2,464

Hi Trey,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
William W Member Since: Aug 6, 2018
85 of 2,464

I am having this issue as well.  When I click the link to send the code nothing happens.  

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
86 of 2,464

Hi William,

 

One of our team members will reach out to you and assist you directly, thank you for your patience!


~ Bojan
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Active Member
Jessica M Member Since: Feb 10, 2019
87 of 2,464
I am having this same problem.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
88 of 2,464

Hi Jessica,

 

One of our agents will reach out to you shortly to assist you with your phone verification process, thank you. 


~ Bojan
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Active Member
Natalya M Member Since: Jan 22, 2020
89 of 2,464
I'm experiencing same issue
Would you please assist?
Thank you
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Active Member
Raissa L Member Since: May 6, 2019
90 of 2,464

Me too! I'm in the process of creating my Upwork Profile and am having an issue with verifying my phone number. When I get to the point where I need to verify my phone number, I get the following error message: "You failed to verify this phone number. Please provide a different number." When I try to input a different number, it automatically defaults to the original phone number. Please help!