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Re: I didn't receive a text message verification code

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1661 of 2,854

Hi Scott and Christopher,

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification processes.

 

Thank you for reaching out to us.


~ Bojan
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Active Member
Christopher G Member Since: Dec 4, 2019
1662 of 2,854

I am trying to sign up and the system says my cell phone is being used by another- I dont have another phone number and need to use this one, but it wont let me sign up

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Margaret Marie Z Member Since: Aug 31, 2019
1663 of 2,854

THABK YOU. HOW DO I REMOVE MYSELF FROM THIS THREAD.

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Avery O Moderator Member Since: Nov 23, 2015
1664 of 2,854

Hi Margaret, 


Are you referring to unsubscribing from this thread? Please see the screenshot I attached below so that you can usubsribe from this Community thread. 

 

Screen Shot 2019-12-05 at 1.52.33 PM.png


-Avery
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Samson C Member Since: Dec 6, 2019
1665 of 2,854

I am having this issue as well. When I click the link to send the code nothing happens. I've tried on Desktop, mobile, Safari, Chrome, etc... nothing.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1666 of 2,854

Hi Samson,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!


~ Bojan
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Barbara K Member Since: Dec 6, 2019
1667 of 2,854

I only have a land line. How do I verify my phone number on my new account?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1668 of 2,854

Hi Barbara,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Barbara K Member Since: Dec 6, 2019
1669 of 2,854
Thank you! I look forward to getting started.

Barbara Klaser

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Nicoleta M Member Since: Dec 8, 2019
1670 of 2,854

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?