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Re: I didn't receive a text message verification code

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Active Member
Samson C Member Since: Dec 6, 2019
1581 of 1,876

I am having this issue as well. When I click the link to send the code nothing happens. I've tried on Desktop, mobile, Safari, Chrome, etc... nothing.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1582 of 1,876

Hi Samson,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!

~ Bojan
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Active Member
Barbara K Member Since: Dec 6, 2019
1583 of 1,876

I only have a land line. How do I verify my phone number on my new account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1584 of 1,876

Hi Barbara,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Barbara K Member Since: Dec 6, 2019
1585 of 1,876
Thank you! I look forward to getting started.

Barbara Klaser

Active Member
Nicoleta M Member Since: Dec 8, 2019
1586 of 1,876

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1587 of 1,876

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
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Active Member
Dora C Member Since: Dec 9, 2019
1588 of 1,876

I can't change the country code for my phone number verification, I live in the UK but have an Irish phone number. Please advise.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1589 of 1,876

Hi Dora,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
Untitled
Active Member
Bao T Member Since: Nov 12, 2019
1590 of 1,876

Hi I am in the process to complete my password but not receiving a verification code. Can you help? 

 

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