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Re: I didn't receive a text message verification code

Active Member
Margaret Marie Z Member Since: Aug 31, 2019
1581 of 1,890

THABK YOU. HOW DO I REMOVE MYSELF FROM THIS THREAD.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1582 of 1,890

Hi Margaret, 


Are you referring to unsubscribing from this thread? Please see the screenshot I attached below so that you can usubsribe from this Community thread. 

 

Screen Shot 2019-12-05 at 1.52.33 PM.png


-Avery
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Active Member
Samson C Member Since: Dec 6, 2019
1583 of 1,890

I am having this issue as well. When I click the link to send the code nothing happens. I've tried on Desktop, mobile, Safari, Chrome, etc... nothing.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1584 of 1,890

Hi Samson,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!

~ Bojan
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Active Member
Barbara K Member Since: Dec 6, 2019
1585 of 1,890

I only have a land line. How do I verify my phone number on my new account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1586 of 1,890

Hi Barbara,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Barbara K Member Since: Dec 6, 2019
1587 of 1,890
Thank you! I look forward to getting started.

Barbara Klaser

Active Member
Nicoleta M Member Since: Dec 8, 2019
1588 of 1,890

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1589 of 1,890

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
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Active Member
Dora C Member Since: Dec 9, 2019
1590 of 1,890

I can't change the country code for my phone number verification, I live in the UK but have an Irish phone number. Please advise.

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