How do I verify my land line phone number? I don't have a cell phone.

[Barbara K]

Thank you! I look forward to getting started.

Barbara Klaser

[Nicoleta M]

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

[Avery O]

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.

[Dora C]

I can't change the country code for my phone number verification, I live in the UK but have an Irish phone number. Please advise.

[Bojan S]

Hi Dora,

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

Thank you for reaching out to us. 

[Quoc Bao T]

Hi I am in the process to complete my password but not receiving a verification code. Can you help? 

[Avery O]

Hi Bao, 

It looks like the team reached out to you last November about the same issue through this support ticket. Please refer to the ticket thread for more information on how you can resolve your issue.

[Jed D]

I am trying to verify my account and am stuck on entering a phone number to receive a text code. I use an office landline for business, not a cell phone, so can't receive texts. Is there an alternative method?

[Bojan S]

Thank you for reaching out to us, Jed.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[Tanja H]

I created a Client account in error.  Then I proceeded to create a freelancer account without customer support.  Now I cannot use my phone number in the Freelancer account for verification.  Help!