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Re: Phone Number

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Active Member
Barbara K Member Since: Dec 6, 2019
1671 of 2,896

I only have a land line. How do I verify my phone number on my new account?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1672 of 2,896

Hi Barbara,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Barbara K Member Since: Dec 6, 2019
1673 of 2,896
Thank you! I look forward to getting started.

Barbara Klaser

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Active Member
Nicoleta M Member Since: Dec 8, 2019
1674 of 2,896

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1675 of 2,896

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
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Active Member
Dora C Member Since: Dec 9, 2019
1676 of 2,896

I can't change the country code for my phone number verification, I live in the UK but have an Irish phone number. Please advise.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1677 of 2,896

Hi Dora,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Quoc Bao T Member Since: Nov 12, 2019
1678 of 2,896

Hi I am in the process to complete my password but not receiving a verification code. Can you help? 

 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1679 of 2,896

Hi Bao, 

It looks like the team reached out to you last November about the same issue through this support ticket. Please refer to the ticket thread for more information on how you can resolve your issue.


-Avery
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Active Member
Jed D Member Since: Dec 10, 2019
1680 of 2,896

I am trying to verify my account and am stuck on entering a phone number to receive a text code. I use an office landline for business, not a cell phone, so can't receive texts. Is there an alternative method?