Thank you for reaching out to us, Michael.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.
Just like a host of others, I am unable to register my phone number to receive a text while setting up my profile. I enter the number, click on the green button, and absolutely nothing happens.
I have been trying to get my profile completed for a while now. I keep getting an error when entering my phone number. "You failed to verify this phone number. Please provide a different number." This happens even when I put in a new number that's never been used. Now it's saying I have exceeded my attempts. How do I get this fixed?
I only have a landline and no cell since reception in Alaska is sketchy. I'd like to complete my profile quickly because there is a job just posted today and I'd like to apply. Thanks!
I am trying to finish my profile but it requires a phone number to verify. It says my phone number is already used, but I don't have access to whatever account is using it. Can someone in support help me validate my account?