Jan 17, 2018 10:39:01 AM Edited Nov 10, 2020 01:19:43 PM by Valeria K
**Edited to Update - this thread has been closed from further replies due to its size.**
I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me.
Jan 13, 2020 07:39:23 AM by Max F
Hello,
I am experiencing this issue as well. Could a member of the support team reach out to me?
Best,
Max
Jan 13, 2020 07:56:59 AM Edited Jan 13, 2020 08:32:31 AM by Bojan S
Thank you for reaching out to us, Max.
One of our team members will reach out to you directly to assist you with your phone verification process.
Jan 24, 2020 03:01:46 PM by Brianne Y
I entered a phone number to receive a verification code and have yet to receive the code. Please help.
Jan 24, 2020 05:56:08 PM by Joanne P
Hi Brianne,
One of our team members will reach out to you via a support ticket and will assist you in verifying your phone number. Thank you.
Jan 27, 2020 01:34:53 PM by Bojan S
Hi Danielle,
It looks like you were able to successfully complete your phone verification process. Feel free to reach back to us if you still need any assistance, we're here to help!
Thank you!
Jan 27, 2020 11:39:40 PM by Goran V
Hi Leah,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.
Feb 20, 2020 09:07:43 AM by Gilda M
I have been having this same issue for months. I assumed it would be resolved by now, but it is still not working.
Feb 20, 2020 09:49:38 AM by Bojan S
Hi Gilda,
One of our team members will reach out to you directly to assist you with your phone verification process.
Thank you!
Apr 6, 2020 07:26:15 AM by Bojan S
Hi Ryan,
One of our team members will reach out to you directly to assist you with your phone verification process.
Thank you!
May 19, 2020 11:59:33 PM by Fijoy K
I too have not received any verification code in my phone number given. Can someone from the Upwork team help me out.
May 20, 2020 12:44:00 AM by Goran V
Hi Fijoy,
Our team will reach out to you via ticket as well and assist you further with your verification code. Thank you.
May 30, 2020 11:03:27 AM by Talha S
Hello I am also receiving any verification email from upwork in my sim number as well as in email please help me
May 30, 2020 04:04:44 PM by Joanne P
Hi Talha,
I checked your account, and I can see that you already reached out to our team regarding your concern.
One of our team members will update your ticket and assist you directly. Thank you!
Jun 19, 2020 04:41:35 AM by Goran V
Hi Shoaib,
Our team will reach out to you via ticket as well and will assist you further with your verification code. Thank you.
Oct 13, 2020 11:28:55 PM by Goran V
Hi Arjun,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your code. Thank you.
Mar 6, 2018 07:24:28 PM by David C
I am having the same issue. I've triple checked my phone number, which is a USA number. I have no problem getting text messages otherwise.
Mar 20, 2018 06:25:39 PM by Amanda S
Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?
Mar 20, 2018 06:52:22 PM by Ryan C
Hello Amanda,
I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.
Apr 16, 2018 08:39:22 PM by Ashley D
Apr 16, 2018 09:39:45 PM by Avery O
Hi Ashley,
Looks like you were able to verify your phone number already. Please let us know if there is anything else we can help you with.
Feb 15, 2019 05:10:45 PM by Trey G
Hello,
I'm having the same issue - different browsers, cleared cache - still no text. Any help?
Jan 14, 2018 04:57:56 PM by Mike S
Seems this is a common problem here at Upwork but I can't verify my account because your software does not text me my verification code and there is not link to verify via email.
Please help!
Jan 14, 2018 09:26:30 PM by Felix M
Hi Mike,
I apologize for the predicament you are facing at this moment.
A member of out team will reach out to you for further assistance.
Jan 24, 2018 01:11:57 PM by Rodger M
hello,am also trying to register but i cant seem to get the verification code,i have been trying to do this,for the past three days and its becoming really frustrating.please help,cause am absolutely lost here
Jan 24, 2018 01:32:00 PM by Petra R
@Rodger M wrote:hello,am also trying to register but i cant seem to get the verification code,i have been trying to do this,for the past three days and its becoming really frustrating.please help,cause am absolutely lost here
You really do seem to be lost as to where you are located and what your native language is, don't you?
Feb 12, 2018 11:41:39 PM by Reinier B
@Petra R wrote:
@Rodger M wrote:hello,am also trying to register but i cant seem to get the verification code,i have been trying to do this,for the past three days and its becoming really frustrating.please help,cause am absolutely lost here
You really do seem to be lost as to where you are located and what your native language is, don't you?
I really wish someone would invent a way to keep the US in one place, because this issue of the Unites States jumping around the globe is now really getting out of hand.
Just yesterday my client, who I know to be in Florida, was seven hours behind me; now, it seems that the western parts of the US is one hour ahead of me. The mind boggles...
Feb 12, 2018 03:58:11 PM by Ryan C
Hello Robert,
I'm sorry to hear that. I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.
Feb 13, 2018 01:47:28 PM by Nina K
Hi Alex,
I've escalated your concern and one of our agents will be reaching out to assist you very shortly, thank you.
Mar 3, 2018 04:27:01 PM by Mohammad A
I'm also facing this problem! The verification code isn't sending
Mar 3, 2018 07:21:12 PM by Avery O
Hi Mohammad,
Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!
Mar 9, 2018 02:28:57 AM by Goran V
Hi Zed,
One of our agents will reach out to you and assist you further, thank you!