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Re: I didn't receive a text message verification code

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Active Member
Gilda M Member Since: Sep 26, 2019
141 of 2,357

I have been having this same issue for months.  I assumed it would be resolved by now, but it is still not working. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
142 of 2,357

Hi Gilda,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!


~ Bojan
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Active Member
Ryan D Member Since: Apr 6, 2020
143 of 2,357
I didn’t receive a text either. Please help.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
144 of 2,357

Hi Ryan,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!


~ Bojan
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Active Member
Kathy M Member Since: May 17, 2020
145 of 2,357
Ok thanks
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Active Member
Fijoy K Member Since: May 19, 2020
146 of 2,357

I too have not received any verification code in my phone number given. Can someone from the Upwork team help me out.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
147 of 2,357

Hi Fijoy,

 

Our team will reach out to you via ticket as well and assist you further with your verification code. Thank you.


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Active Member
David C Member Since: Mar 6, 2018
148 of 2,357

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

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Active Member
Amanda S Member Since: Mar 20, 2018
149 of 2,357

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

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Community Guru
Ryan C Member Since: Feb 3, 2017
150 of 2,357

Hello Amanda,

 

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.


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