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Re: Phone Verification

Active Member
Randa H Member Since: Apr 18, 2020
1431 of 2,946

Hello - I'm also having issues receiving a phone verification code to complete my profile. Can you help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1432 of 2,946

Hi Randa,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Paul C Member Since: Aug 2, 2018
1433 of 2,946

can you help me to please? I have the same issue, "Not receiving verification Text Message"! thanks

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
1434 of 2,946

Hi Paul,

 

One of our team members will reach out to you directly via email to assist you further.

 

~ Nikola

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Active Member
Miker R Member Since: May 16, 2020
1435 of 2,946

I am having the same problem. Text verification is not functioning. I tried both mobile and desktop but it just doesnt send out text verification. 

 

The last successul text verification was August  7

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1436 of 2,946

Hi Miker,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Eric C Member Since: Oct 23, 2015
1437 of 2,946

Hi I am not receving any confirmation code please fix this

 

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1438 of 2,946

Hi Eric,

 

I checked and can see you were able to contact someone from our team to help you with your verification. Please let us know here if the issue persists. Thanks!

~Andrea
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Active Member
Gobindo S Member Since: Aug 27, 2019
1439 of 2,946

Hi there,

I didn`t get the mobile verificatioin code.

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1440 of 2,946

Hi Gobindo,

 

Someone from our team will reach out to you via support ticket in order to assist you. You'll be able to access your ticket here.

 

Thanks!

~Andrea
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