I didn't receive a text message verification code

[#1]

**Edited to Update - this thread has been closed from further replies due to its size.**

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

[#2]

phone verification not received problem

i try to resent it but it's stuck in this position 

**edited for Community Guidelines**

[#3]

Hi Frozen, 

A member of the Customer Support Team will reach out to you to assist you with your concern. 

[#4]

Try to finish profile setup. I didnot receive a text message verificaiton code while entering phone number

[#5]

Hi Mathew,

We'll have one of our agents reach out to you to assist you with your phone verification process.

Thank you for reaching out to us. 

[#6]

Hi,

I am having some technical issues and would like some advice, but am finding it very difficult to get hold of someone at Upwork. For some reason, I am not receiving a verification code when I try to submit a proposal. Please could you get in touch? Thank you.

[#7]

Hi Marie,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[#8]

Same issue as previous posters, have not recieved verification code, using Chrome on a Mac and have cleared cookies, tried re-sending twice, and nothing. Why is this verification code necessary? Seems like it would only be necessary if you were selling contact information? 

[#9]

Hi Jessica, 

To help protect our users and our site, every interaction goes through a Security Verification Process, and the phone verification is one step in doing this. 

I'll have a member of the Customer Support Team reach out to you through email to assist you further with your phone verification. 

[#10]

Thank you, I'm sure you can understand my concern, with personal online
security being a priority.

[#11]

Hi, 

I am having the same issue, when I click the verify button it doesn't seem to do anything, are you able to help?

Thanks

Ian

[#12]

Hi Ian,

One of our agents will reach out to you shortly to assist you further with your phone verification process, thank you for reaching out to us. 

[#13]

Hi,

I still haven't recieved a verification code.

[#14]

Thank you for reaching out to us, Georgia.

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.

[#15]

I did this and nothing changed.

[#16]

I am having the same problem.  I've used different browsers, cleared out the cache and cookies, but I still have not received my code.  I even tried it on a different phone, but nothing.  I would like to finish off my account, but all tools lead to nowhere, and I would like to finish off my account.

[#17]

Hi Donna,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#18]

I have tried several times but still have not received a verification text for my telephone number.

[#19]

Hello having issue receiving code to my phone for verfication 

i tried clear cookies and cache already still nothing,  looking for help with this issue

[#20]

Hi Lamont,

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification. Thank you!

[#21]

I did all these things, and the phone verification code is still not working for me. 

[#22]

Hi Catherine, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 

[#23]

Hi, I tried all of the options mentioned by Vladimir G yesterday, except using a different browser, and they all failed. 

[#24]

Still haven't received my code I've tried as well.. Can someone please email me and let me know how to resolve this. Thank you

[#25]

Hi Deanna,

One of our team members will reach out to you via ticket and assist you further with verifying your phone number, thank you.

[#26]

I haven't received a code either even after trying a different number.