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Re: Upwork isn't verifying my mobile phone number?

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Active Member
Rachel F Member Since: May 19, 2020
2351 of 2,548

Hello,

 

I am trying to activate my account and after I provide my mobile number (with country code), clicking "Verify Phone Number" does not do anything. The window does not close and I have not received a text message. Is there any way to get this to send?

 

Thanks!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2352 of 2,548

Thank you for reaching out to us, Rachel.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Enmanuel R Member Since: May 20, 2020
2353 of 2,548

Signed up to upwork, not receiving the text message verification.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2354 of 2,548

Thank you for reaching out to us, Enmanuel.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Desirea C Member Since: May 20, 2020
2355 of 2,548

I to am having this issue please help. And thank you in advance.

 

**Edited for community guidelines**

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2356 of 2,548

Hi Desirea,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Desirea C Member Since: May 20, 2020
2357 of 2,548

Please someone help me I am creating my profile and it gets to my mobile number which is predilled I try and change it (since it says to provide another number) but once I type in the new number and hit verify it refills with old number and its a nightmare of a circle I cant get out of. Wah wah someone please help me so i can get my profile posted.

 

**Edited for community guidelines**

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Active Member
Paola L Member Since: May 20, 2020
2358 of 2,548

I can't complete my profile because it says my mobile phone number cannot be verified.

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Bojan S Moderator Member Since: Mar 9, 2018
2359 of 2,548

Thank you for reaching out to us, Paola.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.


~ Bojan
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Active Member
Adam H Member Since: May 20, 2020
2360 of 2,548

Whatup, I haven't received the code for my cellphone folks? I'm new here.