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Account Issues

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Active Member
Chinazo A Member Since: May 22, 2020
2361 of 2,533

Hi,

 

I did not receive the phone number verification code to complete my profile registration. Please can someone help?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2362 of 2,533

Hi Chinazo,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Molly S Member Since: May 22, 2020
2363 of 2,533
Hi there! I’m trying to create a profile as a freelancer, and the text isn’t being sent to verify my phone number. I’ve triple checked and I’ve put the correct number in. How can I get my phone number verified?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2364 of 2,533

Thank you for reaching out to us, Molly.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Sitao M Member Since: May 22, 2020
2365 of 2,533

It said that my phone number is already used. How should I do?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2366 of 2,533

Hi Sitao,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Oveana D Member Since: May 24, 2020
2367 of 2,533

I'm trying to register my phone number to my account but it keeps telling me that my number is already in use with another account. Can this be fixed?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2368 of 2,533

Hi Oveana,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Amelia Y Member Since: May 24, 2020
2369 of 2,533

Hi , 

I have been trying to confirm my phone number but I do not receive text messages to confirm my phone number. Can you help me please

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2370 of 2,533

Hi Amelia,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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