Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: A phone for verification is invalid

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2391 of 2,691

Hi Timothy,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Valentina L Member Since: May 25, 2020
2392 of 2,691
I can’t seem to verify my phone number even though I haven’t used it before. Help please !
Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2393 of 2,691

Hi Valentina,

 

It looks like you were able to successfully verify your phone number just recently. Feel free to reach back to us if you still need any assistance.

 

Thank you!


~ Bojan
Untitled
Highlighted
Active Member
Iurii R Member Since: May 26, 2020
2394 of 2,691

I want to add for account verification my phone (one linked to PE) but I can't add it due to invalid country code.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2395 of 2,691

Hi Iurii,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.


~ Bojan
Untitled
Highlighted
Active Member
Iurii R Member Since: May 26, 2020
2396 of 2,691

Thank you, Bojan but I don't have changes after I clear cache - to be specific - I want to edit a "span.country-code"  element but it is locked and I can't edit it.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2397 of 2,691

Hi Iurii,

 

One of our team members will reach out to you directly to assist you with your verification process. 

 

Thank you for your patience. 


~ Bojan
Untitled
Highlighted
Active Member
Alex D Member Since: May 27, 2020
2398 of 2,691

Hello,

I am having this same issue, can someone from the support team please contact me?

Thank you,

Alexandra Dorn

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2399 of 2,691

Thank you for reaching out to us, Alex.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
Untitled
Highlighted
Active Member
Sydney S Member Since: May 28, 2020
2400 of 2,691

I created my account yesterday and it says my phone number is being used by another account--I used to have a different Upwork account that I went in and deleted yesterday, but it still won't let me put my phone number in my new (this) account.