Jan 17, 2018 10:39:01 AM Edited Nov 10, 2020 01:19:43 PM by Valeria K
**Edited to Update - this thread has been closed from further replies due to its size.**
I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me.
Aug 15, 2020 10:30:24 AM by AleksandarD A
Hi Shafqat, and Slyde,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 26, 2020 10:42:57 AM by Muhammed A
Jul 26, 2020 03:19:54 PM by Joanne P
Hi Muhammed,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Aug 29, 2020 08:22:38 AM by Oleksandr K
I have the same problem with my verification, could someone help me please?
A.
Sep 23, 2020 03:36:45 PM by Ayesha Zafar D
Sep 23, 2020 05:30:13 PM by Joanne P
Hi Ayesha,
One of our team members will assist you directly via ticket. Thanks!
Oct 25, 2020 12:26:19 PM by HUYNH NHAN TIN N
Same issue with my account. It's been like this for months
Oct 25, 2020 01:07:52 PM by Luiggi R
Hi HUYNH NHAN TIN,
I checked and confirmed that you were able to log in to your account. Can you please clarify what's the issue you're having?
Thank you.
Nov 4, 2020 06:09:53 AM Edited Nov 4, 2020 06:10:56 AM by Jack T
Hi there!
Upwork doesn't send me text to my phone to verify so sometimes it required and I can't login. Can you please help me?
Nov 4, 2020 07:02:14 AM by AleksandarD A
Hi Toi,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Feb 7, 2019 02:29:17 AM by Rashmin P
Hi,
I am also facing the same issue. Can call back verification be done in case text is not able to be received?
Feb 7, 2019 02:54:43 AM by Goran V
Hi Rashmin,
One of our team members will reach out to you via ticket and assist you further with verifying your phone number. Thank you.
Mar 10, 2019 06:14:54 PM by Nina D
I am having the same issue while setting up my profile. I input my cell phone number but it states that number is already in use? I do not have another up work profile. I tried searching if I made one before but I did not. Can you please let me know how I can move forward with my freelancer profile and get my phone number verified so I can get my profile approved and finished? thanks.
Mar 10, 2019 08:26:58 PM by Avery O
Hi Nina,
I checked your account and can see that you have another account from a year ago, which you may have forgotten already. The Customer Support Team will reach out to you so that this can be sorted out.
Sep 24, 2019 06:44:40 PM by Amy R
I'm having trouble getting the verification text as well. I closed an account a while back, so perhaps my phone number is still in the system somewhere? Help! 🙂
Sep 24, 2019 07:23:21 PM by Avery O
Hi Amy,
I have shared your account information with the Customer Support Team, and they will reach out to you directly to assist you with your concern.
Jun 29, 2020 07:31:42 AM by Jami H
Hello Avery,
I am also experiencing issues with receiving the text message verification code as well. I have not received any after several attempts to complete the application/profile process.
Jun 29, 2020 08:11:13 AM by Bojan S
Thank you for reaching out to us, Jami.
One of our team members will reach out to you directly to assist you with your phone verification process.
May 17, 2019 10:37:57 AM by Nilo G
May 17, 2019 11:05:06 AM by Valeria K
Hi Nilo,
It looks like you've already connected with our Customer Support team and verified your phone number. Feel free to reach out if you have any further questions.
Aug 19, 2019 03:34:59 PM by Andrew B
hello, trying to create my account but not receiving my phone verification code. Please help!
Aug 19, 2019 08:48:11 PM by Avery O
Hi Andrew,
A member of our team will reach out to you to assist you with your concern.