Please Help

Youstina G · Oct 16, 2020 10:50:56 AM

I am trying to create an account, it says my phone number is in use

Bojan S · Oct 16, 2020 11:16:57 AM

Thank you for reaching out to us, Youstina.

One of our team members will reach out to you directly to assist you with your phone verification process.

~ Bojan

Ivanrex G · Sep 18, 2020 11:41:31 PM

Hi, everytime i attempt to go to settings and change my number, it asked my ONE TIME PIN. How can I cahnge it if it has been lost, please help since I need to get paid. But I cannot continue to process my pay out.

Nikola S · Sep 19, 2020 12:50:12 AM

Hi Ivanrex,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Nikola

Ivanrex G · Sep 19, 2020 12:54:33 AM

ok thanks looking forward.

Alireza R · Oct 17, 2020 09:11:49 AM

hi

i am new in upwork

I have completed all the registration sections, but the verification code will not be sent to the phone. Please help me. i am from cambridge and my mobile number is from england.

best regards

Aleksandar D · Oct 17, 2020 09:34:48 AM

Hi Alireza,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar

Alireza R · Oct 17, 2020 09:38:19 AM

thank you so much for your consideration.

can i send message in your direct ?

Aleksandar D · Oct 17, 2020 10:01:57 AM

Hi Alireza,

If you were referring to sending me a private message, then yes, feel free to do that. If you were referring to responding on the ticket, yes as well. Once our team reaches out to you via a support ticket, you can message the team directly on the ticket.

Thank you.

~ Aleksandar

Alex K · Oct 17, 2020 09:30:06 AM

Hello,

I deleted the two-step authenticator app I was using on my phone by mistake.

Now I can not access my account anymore.

Thank you for your help,

KHALIL Alex