Please Help

[Youstina G]

I am trying to create an account, it says my phone number is in use

[Bojan S]

Thank you for reaching out to us, Youstina.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[Ivanrex G]

Hi, everytime i attempt to go to settings and change my number, it asked my ONE TIME PIN. How can I cahnge it if it has been lost, please help since I need to get paid. But I cannot continue to process my pay out.

[Nikola S]

Hi Ivanrex, 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[Ivanrex G]

ok thanks looking forward.

[Alireza R]

hi 

i am new in upwork

I have completed all the registration sections, but the verification code will not be sent to the phone. Please help me. i am from cambridge and my mobile number is from england.

best regards

[Aleksandar D]

Hi Alireza,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Alireza R]

thank you so much for your consideration. 

can i send message in your direct ? 

[Aleksandar D]

Hi Alireza,

If you were referring to sending me a private message, then yes, feel free to do that. If you were referring to responding on the ticket, yes as well. Once our team reaches out to you via a support ticket, you can message the team directly on the ticket.

Thank you.

[Alex K]

Hello,

I deleted the two-step authenticator app I was using on my phone by mistake.

Now I can not access my account anymore.

Thank you for your help,

KHALIL Alex