Phone number verification

[Aleksandar D]

Hi Alex,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[Leah H]

Hello! I am trying to finish my account set up with UpWork and need to verify my phone number. However, when I send the verification code, I receive an error saying that my phone number has already been used on a different account. Can you please advise?

[Andrea G]

Hi Leah,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[Jaclyn A]

In creating my profile, it says my phone number is tied to another account. I'm not sure what account that would be. I need the number for my personal account here to finish my profile. 

Please advise. 

[Joanne Marie P]

Hi Jaclyn,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Yusef Q]

I have no phone at all and therefore cannot get past the phone code part of the profile setup. I usually call people using skype and therefore do not need a phone. How can I setup my profile?

[Petra R]

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Yusef Q wrote:

I have no phone at all

How can I setup my profile?

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Get a phone.

[Yusef Q]

Will upwork pay for my phone contract?

[Zubair A]

It is a requirement to setup account with upwork.

[Petra R]

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Yusef Q wrote:

Will upwork pay for my phone contract?

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No of course not. But you need one to work on this platform. It's not just for the initial registration, it's also for 2 factor authentification down the line.

Also, you don't need a contract, just get a cheap one and a Pay As you go SIM card.

Chances are, a lack of a phone isn't the issue here, the wrong prefix is.